Terms & Conditions
These Terms & Conditions apply to your use of the Vixo website and form the basis of how we provide services to clients. By using this website or engaging Vixo, you agree to these terms.
Last updated: 1 September 2026
Website use
You may use this website for lawful purposes only. You must not attempt to interfere with the site, introduce malicious code, scrape content without permission, or use the site in a way that could harm Vixo or other users.
Content on this website is provided for general information. While we aim to keep information accurate and current, we do not guarantee that all content is complete or free from error.
Intellectual property
Unless otherwise stated, all content on this website, including text, branding, visuals, code and design, is owned by or licensed to Vixo and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute or exploit website content for commercial purposes without our prior written consent.
Services and proposals
Any services provided by Vixo are subject to a separate proposal, statement of work or service agreement that defines scope, fees, timelines and deliverables. If there is a conflict between these Terms and a signed client agreement, the signed agreement will prevail.
Estimates and proposals are valid for the period stated in the document and may change if project requirements change.
Client responsibilities
When engaging Vixo, clients agree to:
- Provide accurate information and timely feedback
- Supply content, approvals and access required for delivery
- Ensure they have rights to any materials supplied to us
- Pay invoices according to agreed payment terms
Fees and payment
Fees, payment schedules and any third-party costs will be outlined in your proposal or agreement. Unless otherwise agreed, invoices are payable within the stated timeframe. We may pause work if payments are overdue.
Limitation of liability
To the maximum extent permitted by Australian law, Vixo is not liable for any indirect, incidental or consequential loss arising from use of this website or our services. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.
Third-party platforms and tools
Our work may involve third-party platforms such as hosting providers, CRM systems, advertising networks or software vendors. Their terms, fees and availability are governed by those providers. We are not responsible for third-party service interruptions outside our reasonable control.
Governing law
These Terms are governed by the laws of Victoria, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of Victoria, unless otherwise agreed in writing.
Contact
If you have questions about these Terms & Conditions, contact us at support@vixo.au or through our contact page.
Questions about this page? Get in touch or email support@vixo.au.
